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Choose the right department for your inquiry to ensure a quick response.
Contact Departments
Reach out to the team that can best help with your specific needs.
Technical Support
General usage questions, website issues, lookup result explanations, and integration troubleshooting.
API Access & Limits
API key requests, rate limit inquiries, documentation questions, and integration support.
Data Sources & Attribution
Questions about data sources (RIRs, DNS), attribution requirements, and data accuracy.
Abuse & Misuse
Report API abuse, rate limit circumvention, terms of service violations, or scraping.
Security
Responsible disclosure, security vulnerability reports, and privacy concerns.
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Important Notice
LOOXIP is a neutral IP lookup service. Please note the following limitations:
- We do not negotiate data corrections — data comes from authoritative sources
- We do not offer priority support or SLAs
- We cannot manually override rate limits
- Sales inquiries are limited to API usage and future plans
Ready to get started?
Try our IP lookup service or explore the API documentation.